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Writing this review due to the incredible service that I was given when shopping at Orillia Volkswagen.
From the very moment I got in contact about purchasing a new 2026 Tiguan from them, they we're courteous, helpful, sincere and helped me along the way when it came to my trade in and overall understanding of the new Tiguan.
Wanted to first give a big shout out to Tyler Maroudas. An absolute delight working with Tyler, he made SURE to go over anything I needed with the vehicle and worked his upmost hardest in ensuring that I got the best deal I could get. Tyler is an incredibly wholesome guy who wants to know that you're taken care of while working with him and I cannot thank him enough for helping me out and just being a great human being that I can grab a drink with.
Also wanted to hugely thank Madison Dusome on the financial side of things. Madison was amazing to work with. She ensured that I was aware of everything/anything on the vehicle itself, any of it's warranties and anything that I needed to know about the vehicle in regards to servicing, maintenance and so on. Absolutely wonderful working with Madison and highly regard her in every way when working out the finance for a next vehicle.
Overall, I am just EXTREMELY pleased with my experience at the dealership here. I was never pushed on anything. Everyone was wonderful to work with and talk to. They made the process seamless and easy to manage...I have been in "luxury" based dealerships and have not gotten to even close the same level of customer experience that I've gotten with these guys.
Just a big thank you from myself and my father as well for helping me out in ensuring I got what I wanted and the vehicle came in a quick and timely manner.
Thank you everyone!
Sunny was excellent and understood what I was looking for. He was a pleasure to deal with. Madison was fantastic and efficient with the financing and also a pleasure to deal with, and kudos to her trainee who was awesome but I've blanked on his name. Thank you all for you expertise in my purchase of my new to me VW!
This is the second vehicle our family has purchased from Orillia Volkswagen. Kalvyn knew every spec of every vehicle I asked him about. He took the time to show me how to use all the features and was super patient, friendly & not aggressive in any way to make the sale happen. He really wanted me to find the best vehicle according to what I told him my needs were. I’m so happy with my new Tiguan and would definitely buy from Kalvyn again! Thank you!! Madison, the financial professional at the dealership was also a dream to work with. Everyone at Orillia Volkswagen did everything they promised and delivered on time!
Tyler is a good seller, show us everything for new car and help a lot with finding the right car for me, lot off good information and try to give more what he can when you buy a car with him.
