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Career Opportunities

We are always looking for energetic individuals who are passionate about helping people, and who thrive in a reward-for-performance based environment. If this sounds like you, then send your resume to careers@orilliavw.com and in your cover letter answer this question: What would we be missing out on by not hiring you?

Leavens Automotive Group is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter (or email).

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Automotive Dealership Detailer

Full-time

Job Summary

We are currently recruiting for a Full Time Auto Detailer at our Orillia location.

Job Requirements

  • A vehicle detailer must be highly organized and energetic, have an outgoing personality and will be comfortable with people browsing the dealership’s lot.
  • Detailers must have a valid driver’s license, good driving record and an ability to operate a standard shift .
  • People working within the automotive retail industry often have to work extended hours, evenings and weekends to achieve their goals.

Primary Responsibilities Include:

  • Checking new cars off truck from factory.
  • Detailing used vehicles for lot.
  • Detailing showroom cars.
  • Detailing New & Used for customer delivery.
  • Wash, Vacuuming, waxing, buffing, shampooing.
  • Lot maintenance, pulling weeds, cutting grass, snow removal.
  • Keeping shop area clean.
  • Attention to detail.
  • Back up as Service Washer when needed
  • Heavy lifting sometimes required.

APPLICANTS MUST HAVE:

  • Previous Experience an asset
  • Enthusiasm and leadership qualities
  • Willingness to follow process
  • Excellent communication and customer service skills
  • Detailed follow up and follow through
  • Winning attitude and outgoing disposition
  • Ability to work independently
  • Be a self-starter
  • Take initiative
  • Must be able to drive Manual Transmission
  • must have a valid Driver’s License with clean record (G2 or higher)
  • must clear a criminal record check
  • Must be legally eligible to work in Canada without need for Company Sponsorship

We offer a great compensation package including a benefit program including Health & Dental, LTD and Wellness Program, management support, team atmosphere, and training programs. Please submit a resume via this advertisement.

Leavens Automotive Group is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter (or email).

If you are interested in applying for this position, please submit your resume to careers@orilliavw.com 

Service Wash Attendant

Full-time
Salary: $14.00 to $15.00 /hour

Job Requirements

  • A Service Washer must be highly organized and energetic, have an outgoing personality and will be comfortable with people browsing the dealership’s lot.
  • Service Washers must have a valid driver’s license, good driving record and an ability to operate a standard shift.
  • People working within the automotive retail industry often have to work extended hours, evenings and weekends to achieve their goals.

Primary Responsibilities Include:

  • Washing Service Customers Vehicles
  • Some detailing of new & used vehicles for lot.
  • Wash, Vacuuming, shampooing.
  • Lot maintenance, pulling weeds, cutting grass, snow removal (some stores).
  • Keeping shop area clean.
  • Attention to detail.
  • Heavy lifting sometimes required.

APPLICANTS MUST HAVE:

  • Previous Experience an asset
  • Enthusiasm and leadership qualities
  • Willingness to follow process
  • Excellent communication and customer service skills
  • Detailed follow up and follow through
  • Winning attitude and outgoing disposition
  • Ability to work independently
  • be a self-starter
  • Take initiative
  • Must be able to drive Manual Transmission
  • must meet company’s requirements for employment (including Criminal Check).
  • must have a valid Driver’s License.

Leavens Automotive Group is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter (or email).

If you are interested in applying for this position, please submit your resume to careers@orilliavw.com 

Service Advisor

Job Purpose

Identifies the need for, sells, and schedules service work. Acts as a liaison by representing the Leavens Automotive Group to service clients and the client’s interest to the Leavens Automotive Group. Promotes Leavens Automotive Group standards for superior client, employee, and Leavens Automotive Group management.

Core Competencies:

  • Customer Focus
  • Communication
  • Energy & Stress
  • Team Work
  • Quality Orientation
  • Problem Solving
  • Accountability and Dependability
  • Operating Equipment
  • Ethics and Integrity

Job Duties:

  • Greet and serve the client promptly and courteously.
  • Inspect the vehicle and apply proper tools and resources to accurately identify and verify clients’ service needs. Record them along with current vehicle and client information on the repair order. Verify client approval of service work.
  • Achieve Leavens Automotive Group goals for service by generating:
    • high sales of services, parts, and accessories
    • high number of service/repair orders processed
    • low number of client comebacks due to improper repairs (less than 1%)
  • Refer to service history, inspect vehicle, and recommend additional needed service to clients. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the Leavens Automotive product and service lines.
  • Advise clients on the care of their cars and the value of maintaining their vehicles in accordance with Leavens Automotive specifications.
  • Write and verify accurate repair orders and complete by reviewing all copies, including supporting documentation. Ensure client gets claim check.
  • Ensure new and used car warranty repairs by approving adjustments within standard warranty periods.
  • Coordinate with the Service Manager, Shop Dispatcher or other service personnel and communicate with clients and technicians regarding repair work. Determine time of completion.
  • Check on progress of repairs throughout the day. Contact clients regarding any changes in the estimate or promised time, explain cost and time requirements in detail, and receive proper authorization before any additional repairs are performed.
  • Ensure requested vehicle repairs and services are performed correctly upon completion by inspecting the vehicle prior to delivery back to client.
  • Perform a consultative vehicle delivery with the client when work is completed.
  • Maintain the Leavens Automotive Group service reservation book and client follow-up system by following the Leavens Automotive guidelines.
  • Establish ongoing consulting relationships with clients by being available during normal hours to answer questions, explain additional repairs needed, and make subsequent service appointments.
  • Advise sales department of prospects.
  • Oversee Roadside Assistance policies, procedures and guidelines.
  • Maintain the appearance and cleanliness of counters, displays, and client contact areas by following good housekeeping procedures.
  • Supervise all cleaning and prepping of new and used vehicles.
  • Build and maintain knowledge of Leavens Automotive Group products and services by training on-the-job and participating in educational and development programs.
  • Meet all requirements of provincial and federal law dealing with automobile repair and consumer protection.
  • Back-up as Parts Advisor if/when required

Requirements:

Essential:

  • Technically knowledgeable, experienced, or trainable on Leavens Automotive product line.
  • Strong organization skills.
  • Outgoing and patient personality with good client relations ability.
  • Professional personal appearance.
  • Excellent communication capability.
  • High school or equivalent.

Desirable:

  • Prefer technical experience or knowledge.
  • Technical certification preferred.

Physical Demands:

  • Regularly required to talk and hear and frequently required to stand, walk, sit, reach with hands and arms; and stoop, kneel and crouch.
  • Regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions:

  • Ability to attend and conduct presentations.
  • Able to occasionally lift items as heavy as 50 lbs.
  • Manual dexterity required to use desktop computer and peripherals.
  • Sitting at a desk, standing and walking.
  • Overtime as required.

Individuals must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way states or implies these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. I understand and acknowledge my duties and responsibilities as described in the following job description.

If you are interested in applying for this position, please submit your resume to careers@orilliavw.com 

Parts Advisor

Job Purpose

Supplies Leavens Automotive Group parts and accessories over the counter, through the shop, or on the phone to meet all client needs. Ensures appropriate stock and inventory of parts and accessories. Promotes Leavens Automotive Group standards for superior client, employee, and Leavens Automotive Group center management.

Core Competencies:

  • Customer Focus
  • Communication
  • Energy & Stress
  • Team Work
  • Quality Orientation
  • Problem Solving
  • Accountability and Dependability
  • Operating Equipment
  • Ethics and Integrity

Job Duties:

  • Greet and serve every client courteously and promptly. Answer questions and assist them in identifying and obtaining needed parts.
  • Handle orders and requests for information efficiently via telephone as well as over-the-counter clients. Specify and identify parts needed to meet client requirements, so that number of parts returns due to errors is low. Use parts equipment and information resources to accurately identify needed parts.
  • Actively solicit sales and suggest selling of service-related parts in conjunction with the service department. Use brochures and merchandise displays as sales aides. Display seasonal parts attractively.
  • Achieve Leavens Automotive Group center goals for parts sales by generating high:
    • sales of Leavens Automotive Group parts and accessories
    • number of counter tickets and repair orders processed
    • parts and accessories sales per order
    • parts and accessories sales per counter ticket
  • Maintain accurate sales and inventory records of all line items. Cost-out parts and accessories on counter tickets and repair orders.
  • Maintain and prepare records by handwriting invoices, maintaining client back- order file, and receiving and duplicating repair orders.
  • Maintain records of lost sales due to unavailability of parts. Ensure parts are charged to repair orders.
  • Maintain inventory on shelves and in bins by reporting items needing to be reordered, identifying any discrepancies in stock levels, and returning unsold
  • items to stock. Replenish assigned inventory daily. Notify parts manager of out- of-stock parts or shop materials that need immediate attention.
  • Requisition non-stock or special order parts. Follow up on special ordered items, and notify the client or technicians when received. Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
  • Maintain the appearance and cleanliness of counters, displays, shelves, bins, and client contact area by following good housekeeping procedures.
  • Cooperate with and assist Leavens Automotive Group center personnel in the preparation of orders for delivery or by performing other job-related tasks as assigned by supervision.
  • Upgrade knowledge of Leavens Automotive Group products and services by training on-the-job and participating in educational and development programs.

Requirements:

Essential:

  • Excellent communication abilities
  • High school or equivalent

Desirable:

  • Prior parts handling experience preferred

Physical Demands:

  • Regularly required to talk and hear and frequently required to stand, walk, sit, reach with hands and arms; and stoop, kneel and crouch.
  • Regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions:

  • Ability to attend and conduct presentations.
  • Able to occasionally lift items as heavy as 50 lbs.
  • Manual dexterity required to use desktop computer and peripherals.
  • Sitting at a desk, standing and walking.
  • Overtime as required.

Individuals must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way states or implies these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. I understand and acknowledge my duties and responsibilities as described in the following job description.

If you are interested in applying for this position, please submit your resume to careers@orilliavw.com 

Service Technician

Job Purpose

Diagnose, repair and maintain vehicles in accordance with the Brand and Leavens standards. Promote and attain Leavens standards for superior workmanship.

Core Competencies:

  • Customer Focus
  • Communication
  • Energy & Stress
  • Team Work
  • Quality Orientation
  • Problem Solving
  • Accountability and Dependability
  • Operating Equipment
  • Ethics and Integrity

Job Duties:

  • Perform work as described on repair order with efficiency and accuracy, in accordance with the manufacturer and Leavens standards.
  • Diagnose the cause of vehicle malfunctions, and recommend/perform appropriate repairs.
  • Examine vehicle to identify necessary repair or maintenance items that may not be included on the repair order, and communicate to Service Advisor or Shop Foreman.
  • Communicate with the Parts Department to obtain needed parts.
  • Notify Service Advisor or Shop Foreman immediately if additional work is needed, if work outlined on repair order is not needed, or if repairs cannot be completed by the time promised.
  • Clearly and accurately document all work performed.
  • Road test vehicles as required, or refer to the inspection technician as appropriate.
  • Attend and successfully complete factory training as required by the manufacturer or Leavens. Keep abreast of factory technical bulletins.
  • Follow warranty material disposition procedures. Save and tag parts of the job if requested by the customer.
  • Understand and follow federal, provincial and local regulations, such as those governing the disposal of hazardous wastes.
  • Maintain the order and cleanliness of customer cars and work areas.
  • Account for all dealership-owned tools at all times. Return them to the proper place and in the same condition as they were received.
  • Meet all requirements of provincial and federal law dealing with automobile repair and consumer protection.
  • Supervise work of any apprentice technicians as assigned.
  • Report machinery defects or malfunctions to supervisor.

Requirements:

  • Ability to read and comprehend instructions and information
  • Technically knowledgeable, experienced, or trainable on product line
  • Basic mechanical skills
  • Good analytical and problem-solving skills
  • Manual dexterity
  • High school or equivalent
  • Technical certification required

Physical Demands:

  • Regularly required to talk and hear and frequently required to stand, walk, sit, reach with hands and arms; and stoop, kneel and crouch.
  • Regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions:

  • Ability to attend and conduct presentations.
  • Able to occasionally lift items as heavy as 50 lbs.
  • Manual dexterity required to use desktop computer and peripherals.
  • Sitting at a desk, standing and walking.
  • Overtime as required.

Individuals must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way states or implies these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. I understand and acknowledge my duties and responsibilities as described in the following job description.

If you are interested in applying for this position, please submit your resume to careers@orilliavw.com